Work from Home Job in USA for Senior Technical Support Engineer
AS SENIOR TECHNICAL SUPPORT ENGINEER, YOU WILL:
- Offer specialized help and primer examination concerning client issues and administration demands Respond to heightened specialized issues encompassing the Netbox Ecosystem, fundamentally by phone, then, at that point, email and web, or from other colleagues.Interfaces straightforwardly with clients at different phases of the issue goal process including understanding client issues, imparting activity plans for goal, making sense of advancements, and conveying goal.
- Resolve complex specialized issues through research, log investigation, issue proliferation, and progressed investigatingWork straightforwardly with other specialized help staff, quality affirmation, and advancement to determine issues.
- Deal with own timetable of cases, which incorporates deciding need levels, arranging, and setting assumptions with clients.
- Completely record all help cases, investigate, replicate and log programming bugs depending on the situation, and make new satisfied for the information base.
- Help with testing and giving input on beta items and pre-GA renditions
- Be know all about the Netbox Ecosystem, reconciliations, support work processes, and best practices
- Guide and train level 1 and level 2 help engineers
- Take care of on a heightened problem that needs help from Engineering or other related divisions
General FAQs:
1. How to submit application form?
Interested candidates should submit application form along with required information at the given link before the closing date.
2. Is TA/DA admissible on these Jobs ?
No TA/DA shall be admissible for test and interview.
3.Who will be called for Test/ I Interview?
Only short listed candidates will be called for interview.
4.Late submission of form / application?
Applications received after the closing date shall not be entertained.
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| Work from Home Job in USA for Senior Technical Support Engineer |
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